{"id":2522,"date":"2016-08-23T19:09:56","date_gmt":"2016-08-23T19:09:56","guid":{"rendered":"https:\/\/www.envoyair.com\/?p=2522"},"modified":"2016-08-23T19:09:56","modified_gmt":"2016-08-23T19:09:56","slug":"maintenance-spotlight-chicago-ord-2","status":"publish","type":"post","link":"https:\/\/www.envoyair.com\/2016\/08\/23\/maintenance-spotlight-chicago-ord-2\/","title":{"rendered":"Maintenance Spotlight: Chicago (ORD)"},"content":{"rendered":"
Chicago (ORD) is a major hub for Envoy \u2013 the largest operation in the Envoy system. Supporting the operation is a team of line and base maintenance professionals, who keep everything moving and work to address issues as they arise.<\/p>\n
\u201cI\u2019ve been here since \u201989, and every day is different,\u201d said Maintenance Crew Chief Bart Wisz<\/strong>. \u201cGate calls could be something as simple as a lightbulb change to something more time consuming, like troubleshooting a fault. On an average day, we probably have about 60 calls for issues big and small. As long as you can keep looking forward and anticipate the next issue, your day runs a lot smoother.\u201d<\/p>\n \u201cCrew Chiefs like Bart are the masterminds of the line maintenance operation,\u201d added Quality Control Specialist Vasin Settachan<\/strong>. \u201cThings are dynamic and can change quickly. Line maintenance is about knowing where to put people to leverage their skills and specialties to get our planes off the line and out on time, while keeping an eye on what might be up next. A good line maintenance base runs like a fire department \u2013 sometimes there\u2019s waiting around but when it\u2019s busy, everyone knows what they need to do to get the job done.”<\/p>\n While line maintenance is working to respond to issues and get planes moving, the Chicago operations tower is busy working to keep the operation flowing. \u201cWe\u2019re like a giant switchboard,\u201d saidOperations Supervisor Jeanette Jager<\/strong>. \u201cWe coordinate with SOC [System Operations Control] and Maintenance to keep our inbound and outbound flights organized. Will a delay push our schedule out? If an ATC [Air Traffic Control] program goes into effect at another airport, do we have to give flights heading that direction more time on the gate?\u201d<\/p>\n Once the majority of the day\u2019s flights have departed, several planes \u2013 typically Embraer 140\/145 or Canadair CRJ-700 \u2013 remain overnight (RON) at the Envoy maintenance hangar for inspections and scheduled maintenance.<\/p>\n \u201cThe Chicago hangar is a unique challenge in terms of space \u2013 it\u2019s an older facility and how we bring planes into the hangar depends on what we already have inside,\u201d said Maintenance Crew Chief Brian Toma<\/strong>. \u201cOnce the planes are in, we inspect and repair, and work on what we have scheduled. One of the toughest parts of the job is knowing which component is likely to need replacing soon, and what you can do to keep the plane safe and operational.\u201d<\/p>\n \u201cThe Chicago Maintenance team plays a major part in the hub\u2019s success,\u201d said Vice President, Maintenance Jay Murray<\/strong>. \u201cTheir hard work and dedication \u2013 day and night, through rain, shine, sleet and snow \u2013 keeps our planes running safe and helps resolve issues as they arise on the line. They\u2019re doing a great job in a very important market for us. Keep up the good work!\u201d<\/p>\n